- Party food delivery service
1.Full payment is required no later than 6 days prior to the day of the event.
Payment shall be made by BACS transfer or by credit / debit card. Cash will only be accepted with the prior agreement of the Supplier.
2.For hire equipment
The Charges do not include the cost of breakage or loss of or damage to the Supplier’s equipment, tableware, cutlery or linen etc. for which we reserve the right to charge the Customer after the Event provided that notification of such breakage or damage is provided to the Customer within 4 days after the Event.
All Charges quoted are exclusive of VAT, which shall be payable by the Customer at the prevailing rate upon submission of a VAT invoice by B.munier Ltd unless otherwise stated.
Cancellation and Refund Policy
If the client requires a refund on an order, the Company requires 5 working days notice for a full refund, 3 working days for a 50% refund with no refund being given after this point.
1. Deliveries will be made at any time up to 1 hours to 3 hours before the event start time selected by the client on their order and the Company requires a delivery window of 2 to 4 hours to account for traffic issues.
2. The Company will provide text message updates on the day, with further messages should orders become delayed. The Company does not accept responsibility for logistical disruption beyond the control of the Company.
3. Should the delivery window not be met, the Company will notify the client as soon as is reasonably possible. Late deliveries will be taken on case-by-case basis with all factors relating to the later delivery being considered before any refund (in full or in part) is considered.
Receipt of good
Delivery food are delivered at 3 degrees. While the Company recommends storing the food in the fridge, out of sunlight and away from sources of heat until service, B.munier Ltd cannot accept and liability or responsibility for products once the order has been delivered and signed for.
The Producer cannot be held responsible if any goods are unavailable due to circumstances beyond the Producer’s reasonable control. If so, you will be notified as soon as possible by email and, if you have opted in to receive substitutes on registration, the unavailable goods will be substituted with goods from the same Producer or a different producer of a reasonably equivalent quality and price. If you do not wish to accept the substituted goods, please contact us by telephone (on the number specified on our website) to arrange the return of the goods. In such case you will be provided with a credit voucher in respect of the unavailable goods.
- Private party
A deposit will be required of 50% of the original estimate to secure the service of B.munier Ltd . Full payment is required no later than 14 days prior to the day of the event. Full payment is required, less deposit.
Payment shall be made by BACS transfer or by credit / debit card .Cash will only be accepted with the prior agreement of the Supplier.
The Charges do not include the cost of breakage or loss of or damage to the Supplier’s equipment, tableware, cutlery or linen etc. for which we reserve the right to charge the Customer after the Event provided that notification of such breakage or damage is provided to the Customer within 5 days after the Event.
All Charges quoted are exclusive of VAT, which shall be payable by the Customer at the prevailing rate upon submission of a VAT invoice by the Ginger Catering unless otherwise stated.
The Customer acknowledges and recognises that b.munier Ltd needs to purchase food and other consumables in advance of the Event at the time of a cancellation or a reduction in the numbers of persons attending the Event the Supplier may have already purchased the food and other consumables and may not be able to use the food for any other Event, or the food may not be appropriate for any other Event that the Supplier is undertaking or food will deteriorate or become unfit for human consumption if not used by a particular date or by any given ‘use by’ dates. Also when equipment and hired labour is needed to cater the Event. In the event of a cancellation or reduction in the number of persons attending the Event, we will still be required to pay for hire of equipment and hired labour whether or not the Event takes place or whether it takes place with fewer persons attending.
Under normal circumstances, 2 weeks’ notice of cancellation is sufficient. Events cancelled with less than 2 weeks will be charged in the following way:
7-10 days 50% of estimated final invoice
4-6 days 75% of estimated final invoice
1-3 days 100% of estimated final invoice
B.munier Ltd Company may terminate the agreement liability of any nature upon return of deposit.
B.munier Ltd Company will not be liable for consequential damage of any nature for any reason as a result of any act or circumstance beyond reasonable control including but not limited to, strikes, acts of God, fire, flood, accident or act of war. In the event of such an event occurring the Supplier shall be entitled to cancel the Event with immediate notice to the Customer and shall reimburse the Customer all Charges paid as at the date of cancellation less such reasonable preparation and administration costs of the Supplier and any non-refundable deposits paid by the Supplier to third party suppliers of services for the Event.
B.munier Ltd requires access to the Location for setting up equipment and services, ideally the day before the Event if not in good time on the day of the Event.
B.munier ltd and staff, will require constant access to and exit from the Location while they are providing the Catering Services. The Customer must ensure that Ginger Catering can enter and leave the Location without excessive restriction.
While at the Location and providing the Services, B.munier ltd will need access to a sink with hot and cold water supply and access to clean certified drinking water. As well as access to appropriate cooking and preparation facilities. Where the Event is being held in a temporary structure such as a marquee, provision of a catering tent next to or within a reasonable proximity of the temporary structure needs to be provided along with uninterrupted power supply sufficient to cover all of the needs of b.munier ltd at the Event. To have use of a parking space and/or parking permit throughout the time B.munier ltd and representatives are providing the Catering Services as well access to toilet facilities.
We are fully aware of the environmental issues that we all need to take responsibility for and wherever possible we want to play a role in helping the environment. Wherever possible we use local suppliers to reduce our carbon footprint. We also organise all our food delivery by electric van
We will process any personal data collected from the Customer for the purposes of administering the booking for the Event. We may also process such data to provide the Customer from time-to-time with information on other services that it provides and other events organised by us if we feel that it will be of interest to the customer. We will not give your details out to any third parties
Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us. You may not reproduce or store any such material on any other website or include it in any public or private electronic retrieval system or service without our prior written permission. You may print one copy of the content for your own personal use provided that you keep intact any copyright or proprietary notices.